Recover account access

Use the recovery workflow on the correct school domain.

Common tasks

• Request a reset through the original form, then use the secure link for the intended account. Keep reset links private.
• Request a new link through the school recovery page if a link is invalid or already used. The guide does not change a password.

Keep the original task tab open while you read. Return to that tab to continue with its current school, form and sign-in context.